Refund and Returns Policy

nozic.in Refund Policy

We will accept return and replacement with 7 days of delivery, once we received the replacement product, we will replace the product within 7 days.

We offer a 7-day refund or replacement policy, starting from the date of delivery.

The product must be reported within 7 days of delivery with a detailed description of the issue.
An unboxing video is mandatory to be eligible for any refund or replacement.
This video must clearly show the condition of the package upon arrival and the product inside.
Without the unboxing video, we will not be able to process your refund or replacement request.

Contact our customer support within 7 days of receiving the product.
Provide the unboxing video along with your order details.
Upon verification, we will process your refund or arrange a replacement as per your preference.

Refund requests are processed within 3 working days after successful verification of the issue.
The actual refund will be credited within 7 working days after processing.
Refunds will be made to the original payment method:
- For prepaid orders (credit/debit card, UPI, net banking), the amount will be refunded to the same account.
- For Cash on Delivery (COD) orders, customers must submit valid bank account details for the refund to be processed.

Products must be returned in the same condition as received for a replacement or refund.
Shipping charges, if any, are non-refundable unless the product is faulty or damaged.
We reserve the right to decline a return or refund if the conditions above are not met.

Thank you for shopping with nozic.in. We value your trust and aim to provide the best service possible.

Need Help?

📩 Email us at: support@nozic.in
We’re here to assist you with any refund or return-related queries.